Legal notice

Website and shop operator

This website and online shop are operated by:

Bellcroft, a trading name of Robbe Maddens, trading as Maddens.
Registered address: Kortrijkstraat 223, 8930 Menen, Belgium
Company number (KBO/BCE): 0732.628.231
VAT number: BE 0732.628.231
Legal form: sole trader registered in Belgium
Registered activity: retail sale via mail order houses or via internet (NACEBEL 47910)

Contact

Email: info@bellcrofthome.com
Phone: +32 499 200 254
Customer service hours: Monday to Friday, 9:00am to 5:00pm (UK time)

We reply to emails within 1 business day. The address above is our registered business address. It is not a shop and not a returns address, so please email us before returning anything.

Responsible for content

Robbe Maddens, at the address above.

Supervisory authority

FOD Economie, K.M.O., Middenstand en Energie (Belgian Federal Public Service Economy), Kruispuntbank van Ondernemingen registration.

Consumer dispute resolution

If we cannot resolve a complaint directly, you may refer the matter to the Belgian Consumer Mediation Service (Consumentenombudsdienst, consumentenombudsdienst.be) or use the European Commission's online dispute resolution platform. We are not obliged to participate in dispute resolution before a consumer arbitration board, but we will always try to settle a complaint with you first.

Applicable terms

Sales through this shop are governed by our Terms of Service, Refund Policy, Shipping Policy and Privacy Policy. Belgian law applies, and nothing in those documents removes the protection of the mandatory consumer laws of the country in which you live.

Liability for content and links

We take care to keep the information on this site accurate and up to date, but we give no warranty that it is complete or error free. Where we link to external websites, we have no control over their content and accept no responsibility for it.

Copyright

All content on this site, including text, photography and the Bellcroft name and logo, is protected by copyright and trade mark law. See our IP & DMCA Policy for how to report an infringement.